European orders ship from our warehouse in Leobersdorf/Austria just a bit south of Vienna. Orders that come in until 11am (CET, Vienna Time) are processed and shipped the same day, orders that come in later will be shipped on the next business day.
Orders are shipped with DHL, DPD, GLS or local post services. Depending on your location, shipping takes about 2 – 7 business days.
US orders are shipped from our partner warehouse in Export, PA. (Just a short drive from Pittsburgh). Orders that come in until 11am (EST) are processed and shipped the same day, orders that come in later will be shipped on the next business day.
Orders are shipped with USPS or UPS and take about 2 – 5 business days to arrive at your location.
We accept major credit cards as well as paypal, google pay, apple pay, etc. If you have any further questions regarding payment, please drop us a note at firstname.lastname@example.org
Thank you for ordering in our online shop. If you are not satisfied with your purchase please contact us at email@example.com for a return authorization.
You have the option to return any item except Sale items within 30 days after the delivery date at your own expense if all of the below applies:
• The product is new and unused
• The product is being returned in the original packing, the packaging must not be damaged
• All labels and hangtags are still attached to this product